Privacy Policy

GIANY GRADOS ("we," "us," or "our") operates the Accurive website and services available at https://www.getaccurive.com.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

GIANY GRADOS ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels, including SMS and email

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages from GIANY GRADOS related to our services, including appointment reminders, customer support, service-related follow-ups, important updates, and, where separately consented to, promotional communications.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws
• Consent to receive marketing text messages is not required as a condition of purchasing goods or services
• Marketing and non-marketing communications may require separate consent where applicable

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• Opt-out requests are processed in accordance with applicable messaging requirements

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages may relate to inquiries, appointments, customer support, service updates, and follow-ups
• Promotional content will only be sent where the recipient has provided the applicable consent

Help & Support:

• Reply "HELP" for assistance
• You may also contact us at giany@getaccurive.com
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement data protection measures designed to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

• Third-party vendors who assist in our operations, such as payment processing, website hosting, customer relationship management, appointment scheduling, and related business services
• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
• Service providers assisting us with the operation and delivery of our services

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In connection with a merger, acquisition, restructuring, or sale of business assets
• In such circumstances, personal information will remain subject to applicable privacy protections

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information, including measures related to:

• Protection of sensitive data
• Access controls and authentication
• Security updates
• Protection against unauthorized access
• Data backup and recovery where applicable

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We use commercially reasonable measures to protect personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic and user behavior
• Remember user preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services and marketing

You may control cookies through your browser settings. Disabling certain cookies may limit your ability to use some website features.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails by using the unsubscribe link provided in those emails
• Opt out of SMS messages by replying "STOP"
• Request information regarding how we process your personal information
• Withdraw consent for future communications
• Contact us with questions or concerns regarding the handling of your information

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

The Accurive website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites and encourage users to review the applicable privacy policies of those websites.

This Privacy Policy applies to information collected through the Accurive website and services operated by GIANY GRADOS.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will be made available on our website and will include the applicable effective date. Where appropriate, significant changes may also be communicated through email or a notice on our website.

10. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, contact:

GIANY GRADOS

Website: https://www.getaccurive.com

Email: giany@getaccurive.com

Phone: +1 619-775-2824

By using our website and services, you acknowledge this Privacy Policy.